Miami Begins with Me

Customer Service Champion Program

Greater Miami and The Beaches needs YOU to keep our visitors happy and our tourism economy strong!

Miami Begins with Me
Customer Service Champion Program

A NO COST online training program

What is the Miami Begins with Me Program?

Five online classes are available:

  • Economic Impact of Tourism
  • Miami's Amazing Attractions
  • Miami Heritage and Neighborhoods
  • Customer Service Refresher
  • LGBTQ Awareness & Sensitivity Training
The Miami Begins With Me Program will soon be expanding to include LGBTQ sensitivity training.


Complete the classes and receive the following:

  • Certificate of Completion
  • Printable discount coupon sheet from program partners, including area attractions
  • Chance to win an annual grand prize award of a cruise for two out of PortMiami!

Rather take the in-person Miami Begins with Me course? Check out the upcoming training dates.

Questions? Email or call (305) 539-3076.